[dropcap style=”style1″]A[/dropcap] technical issue has affected the performance of several Telltale adventure games for iOS 9 users and Telltale are working to fix them.
Vietgame.asia – Reports of the sound cutting out or the apps completely crashing have been given by users who recently updated to iOS 9 on mobile devices. Telltale have removed several of these games from the iTunes App Store to prevent anyone from purchasing them until the issue has been resolved.
“If you are running iOS 9 on your iPhone or iPad, we are aware of an issue that causes missing sound or causes the game to freeze during connection, or crash. Our team is currently investigating this issue, and we hope to have more information in the near future,” reads a statement on the official Telltale support blog.
Telltale also suggest those who have purchased and installed these games in the past should still be able to access them while the apps are off the store via their download history. They provide the following instructions for users on different devices:
“On an iPhone, iPad, or iPod touch
- Tap App Store.
- On an iPhone or iPod touch: Tap Updates, then tap Purchased. On an iPad: Tap Purchased.
- Scroll to find the app that you want to download.
- Tap the Download icon (Small Cloud with a downward pointing arrow). After the app downloads, you can open it from your Home screen.
On a Mac or PC
- Open iTunes.
- Click the More button (three small dots) in the upper-left side of the window.
- Choose Apps from the pop-up menu.
- If prompted, sign in with your Apple ID and password.
- Under Quick Links on the bottom-right side of the App Store, click Purchased.
- Select the ‘Not in My Library’ tab to view purchased content that isn’t on your computer.
- Scroll to find the item that you want to download.
- Click the Download icon (Small Cloud with a downward pointing arrow) in the upper-right corner of the item you want to download. Your app will then download to your library.
From the Mac App Store
- Open the Mac App Store.
- From the top of the window, click the Purchases tab. Your purchased apps will appear.
- Scroll to find the app you want to download.
- Click Install or Download to the right of the item you want to download. Your app will then download to your computer.”
Some of Telltale‘s games available on iOS include The Wolf Among Us and The Walking Dead. At the time of writing, both Game of Thrones and Tales from the Borderlands were still available to purchase through the App Store.[su_icon_panel background=”transparent” border=”1px none #cccccc” shadow=”0px 0px 0px #eeeeee” icon=”icon: html5″ icon_color=”#1f6dc9″ icon_size=”70″ url=”https://www.telltalegames.com/”][/su_icon_panel][su_icon_panel background=”transparent” border=”1px none #cccccc” shadow=”0px 0px 0px #eeeeee” icon=”icon: facebook-square” icon_color=”#1f6dc9″ icon_size=”70″ url=”https://www.facebook.com/telltalegames”][/su_icon_panel][su_icon_panel background=”transparent” border=”1px none #cccccc” shadow=”0px 0px 0px #eeeeee” icon=”icon: twitter-square” icon_color=”#1f6dc9″ icon_size=”70″ url=”https://twitter.com/telltalegames”][/su_icon_panel]
